continuing education at the University of Utah
refund policy

Continuing Education Non-Credit Course Drop and Refund Policy

Continuing Education is committed to the quality of our classes, services, and instructors. If you are unsatisfied with your experience or unable to attend a course for reasons beyond your control, please contact us. We will do our best to provide a solution that meets your individual needs. Please keep in mind that in many instances, classroom space, instructor arrangements, and course materials are scheduled and purchased based on expected class enrollments shortly before the class begins. Therefore, we ask that you submit any drop requests four calendar days prior to the first day of class. This will ensure that you receive a full refund and allow us to adjust our class rolls appropriately. For most Contuing Education classes, drop requests can be made online or by phone (801-581-6461). See below for specific program information.

Should you need to drop after four calendar days prior to the beginning of the class, please contact the appropriate program directly in order that we may identify the best option to meet your individual circumstance.

Continuing Education Program contact numbers:

Academic Programs (Academic Credit and Noncredit): 801-585-9963
Distance Education: 801-581-8801
Lifelong Learning: 801-587-5433
Osher Lifelong Learning: 801-585-5442
Preparatory: 801-581-5361
Professional Education: 801-585-1780
Technology Education: 801-585-6061
Youth Education: 801-581-6984

Continuing Education is comprised of non-credit, meets-with-credit, and credit course offerings. Due to the uniqueness of these various formats, the following programs adhere to additional drop guidelines:

  • Academic Noncredit Continuing Education classes:
    • Academic noncredit classes are not for credit, have a University academic department prefix and meet with a University credit course.
    • Drop date corresponds with the U of U Academic Calendar "Last day to drop" date, which may be viewed at this address: www.sa.utah.edu/regist/pages/Deadlines.html
    • To drop an academic noncredit class within the drop date: Call Continuing Education at 801-581-7155
  • U of U Off-Campus Credit Continuing Education classes:
    • These credit classes are offered in Bountiful, Murray, Park City, and Sandy.
    • Drop date corresponds with the U of U Academic Calendar "Last day to drop" date, which may be viewed at this address: www.sa.utah.edu/regist/pages/Deadlines.html
    • To drop a credit class within the drop date: Call the Registrar at 801-581-8969.
  • Distance Education Continuing Education classes:
    • Course manual fees are nonrefundable. A full refund of the course fee (and video licensing fee if applicable) minus a $25 processing fee will be issued if you withdraw by close of business on the 14th calendar day, after your registration date. No refunds will be given after that time.
    • You may withdraw after the 14th calendar day, with no refund, but not after taking the Final Exam.
    • To drop a Distance Education credit class: Call 801-581-8801.
  • Preparatory Program Continuing Education classes:
    • Students may receive a full refund if the class is dropped prior to the starting date of the course. Any class dropped between the start date and the end of business on the first Friday following the beginning of class, will receive a tuition-only refund.
    • To drop a Prep class: Call 801-581-5361.
  • English Language Institute: 100% of tuition is refunded if the class is dropped by the first Friday of the session. NO TUITION REFUND FOR CLASSES DROPPED AFTER THE FIRST FRIDAY. Call 1-801-581-4600.
  • Osher Lifelong Learning Institute: You can drop classes right up until 4 days before the term starts. You can add classes up until the end of the first week of classes. Your fees will be adjusted accordingly. Contact the registration team at 801-581-7155 or the Osher office at 801-585-5442.
  • Contract Continuing Education classes offered off-campus to non-matriculated students in partnership with University Colleges. Please contact us at 801-585-9963.

By proceeding you understand that your drop request will be subject to the above terms. To submit a drop request for a not-for-credit course, follow the link below.

Submit a Drop Request

Petitioning for exception to the AOCE Drop Policy
Please consider contacting your program before submitting a petition for exception to policy. If you have contacted your program and have been unable to reach a satisfactory solution, you may submit a petition. Petitions may be obtained online at www.continue.utah.edu/dl/petition.pdf or at 1185 Annex.

Return to Continuing Education home page.

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